Customer service is a crucial element to any successful business. There are a thousand different ways to handle customer service, from active Twitter responses to email management to helpdesk ticketing systems. No matter how you do it, you absolutely need …
Whenever you’re running a large-scale email operation, you have to worry about spam. Specifically, sending out enough messages, when those messages are similar or identical to one another, runs the risk of your account being marked as a spammer.
Email management is in some ways one of the most critical elements to workplace success. Everyone, from the CEO (or their secretary) down to the custodial staff has email, and most of those people have to deal with it for …
Gmail is one of the most used email clients in the world, and for good reason. It’s not just that it’s a powerful email client that can be accessed through other email apps. It’s not just the business features and …
Email is not a new technology, and while languages and etiquette have changed, writing itself has existed for millennia. Some elements of writing have stood the test of time, and are the foundation of the way we communicate today. Others …
One of the most time consuming aspects of running a business is managing email. You have hundreds or even thousands of messages a day from suppliers, customers, potential customers, leads, partners, and everyone else besides. Even if a customer is …
Problems with Outlook are so common that they’re essentially a business meme. The program is perfectly fine, it works well enough for what it does, and it has a lot of features that make it indispensible for many businesses. At …
In the dark ages of email marketing, you could build an email list and you could send your messages, but you had little way to track anything about them. You could see when people clicked your links, but you had …
Text Expansion is a built-in feature for OSX, iOS and various Apple products, but it’s also available in a number of stand-alone apps and Windows programs as well. The core concept is simple; setting up short phrases that, when typed, …
Gmail is a very expandable platform for your email, though few people realize this fact because it alone has so many valuable features it seems like a goldmine. Only those really invested in the smooth functioning of their email systems …